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API and Provider Limits

Troubleshoot errors from your AI provider (OpenAI, Anthropic, or Google).

For provider selection strategy, see AI Providers.

  • Symptoms: You see an error such as Quota exceeded, insufficient quota, rate limit reached, or requests fail unexpectedly.
  • Cause: The selected AI provider has hit a limit on your account (e.g., usage quota, temporary rate limit, or billing issue).
  • Fix:
    1. Wait and retry: Temporary rate limits often clear after a short period.
    2. Check your account: Verify your AI provider account has a valid payment method and sufficient credits/quota.
    3. Refresh settings: In Genie Settings, confirm your API key is correct and valid.
    4. Reduce context: Try a shorter prompt or attach fewer script steps to stay within token limits.
    5. Switch providers: If possible, switch to a different provider (for example from OpenAI to Google) to continue working.

openai quota error.png